
Frequently Asked Questions
What are your shipping options and delivery times?
What are your shipping options and delivery times?
We offer multiple shipping options to suit your needs:
- Standard Shipping: 5-7 business days (Free on orders over ₹500)
- Express Shipping: 2-3 business days
- Overnight Shipping: Next business day delivery
Delivery times are calculated from the order confirmation date. Orders are processed Monday-Friday, 9 AM to 5 PM IST. We ship to all major cities across India.
What is your return and refund policy?
What is your return and refund policy?
We want you to be completely satisfied with your purchase. Here's our return policy:
- Return Window: 30 days from the date of delivery
- Condition: Items must be unused, unwashed, and in original packaging
- Process: Contact our support team to initiate a return. We'll provide a prepaid return label
- Refund Timeline: Refunds are processed within 5-7 business days after we receive and inspect your return
Certain items like undergarments and customized products cannot be returned.
What payment methods do you accept and is my information secure?
What payment methods do you accept and is my information secure?
We accept all major payment methods for your convenience:
- Credit Cards (Visa, Mastercard, American Express)
- Debit Cards
- Digital Wallets (Google Pay, Apple Pay, PayTM)
- Net Banking
- Cash on Delivery (COD)
Security: All transactions are encrypted using industry-standard SSL technology. Your payment information is never stored on our servers. We comply with PCI DSS standards to ensure your data is protected. You can shop with confidence knowing your personal and financial information is secure.



